sHIPPING POLICY
Effective Date: March 1, 2025
Thank you for shopping with DollyRose Art. Below you’ll find all the details about our shipping process so you know what to expect when you place an order with us.
1. Processing Time
Orders are typically processed within 3–5 business days. Custom or original pieces may require additional handling time, which will be noted in the product description.
2. Shipping Rates
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Orders over $500: FREE standard shipping within the United States.
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Orders under $500: Shipping fees are calculated at checkout based on package size, weight, and destination.
We aim to provide the most affordable and secure shipping options available.
3. Shipping Locations
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We currently ship to addresses within the United States.
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If you’re outside the U.S. and interested in purchasing, please contact us at info@dollyroseart.com for a custom shipping quote.
4. Shipping Carriers
We use trusted carriers such as USPS, UPS, and FedEx depending on the size, value, and destination of the order.
5. Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
6. Shipping Delays
We are not responsible for shipping delays due to carrier issues, weather, or incorrect addresses provided at checkout. Please double-check your shipping information before placing your order.
7. Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please contact us within 5 days of delivery so we can assist in resolving the issue.
Questions?
Reach out to us anytime at info@dollyroseart.com and we’ll be happy to help.
